Privacy Policy

Poppentopper.com respects your privacy and is responsible for the processing of your personal information. In this Privacy Statement we explain what type of data we collect and what for.

Who is Poppentopper.com?
Poppentopper.com is an online shop run by one person (sole proprietorship), located in Amsterdam The Netherlands and registered at the dutch chamber of commerce Kamer van Koophandel with number 34300739.

Type of information we collect
We collect personal information you provide us with. By creating an account, buying an item directly through our website, buying an item by sending us an email, buying an item by filling in our contact form, buying an item using social media, signing up for our newsletter, contacting our customer service or communicating with us in any other way you may provide personal information. This for example can be by filling in a required field or on a voluntary basis.

How we use information about you
We only use personal information that is necessary for processing and dispatching your order, sending you our newsletter or for replying to any questions or customer support issues you may have.

What kind of data we use and for what exactly

- For processing orders we use the following data:
Name, billing address, shipping address, email address, phone number.
- For our financial administration and invoicing we use the following data:
Name, billing address, shipping address, email address, phone number, PayPal account holder name, email address used for PayPal payments, bank account holder name, IBAN, BIC.
- For sending newsletters we use the following data:
Name, email address

Third party information sharing
It's our job to deliver your purchase. We use dutch postal services PostNL and DHL for that. Therefore it is necessary to share your name, shipping address, email address and phone number with these services. They exclusively use this information for the purpose of delivering your parcel. Once the parcel is transferred to the country of destination local postal services will receive the same information.

How long do we keep your information
We keep the information you provide us with as long as we need to give you the best service and shopping experience.

You rights regarding your personal data
You can always view and change your personal information by logging in to your account. If you can't change the information yourself you can request us to do so. We will change, adjust or delete your data according to your wishes within 5 business days.

Data protection
We take security measures to keep your data safe. We use SSL encryption, strong passwords and safe data storage.

Changes to this privacy policy
We may update this privacy policy. We will let you know about that on this website or by email prior to the change becoming effective. If you continue to use our services you automatically agree to the revised privacy policy.

Contact
If you still have questions about how poppentopper.com uses your personal data you can send an email to info@poppentopper.com.